The free travel CRM for travel agencies.
Every enquiry, followed up. Every trip, on track.
A free CRM built around how travel agencies actually sell — enquiry to quote to payment to trip. Leads flow in automatically from the itineraries you beautify, and nothing falls through WhatsApp scroll-back again.
Why travel agencies need a CRM
A travel agency's enquiries arrive from everywhere — WhatsApp, Instagram, referrals, walk-ins — and most of them die quietly in chat scroll-back. Not because the agent didn't care, but because nothing reminded them who to call today, what was last quoted, or which family is still deciding. A CRM for travel agents turns that memory work into a board: every enquiry has a stage, a follow-up date and a quote history, so the pipeline stops leaking.
And unlike a generic sales tool, a travel CRM keeps working after the sale — because in travel, the sale is where the real work starts. Balances collected before departure, visas approved in time, passports valid for six months, and someone checking who lands where this morning.
What a travel CRM tracks that spreadsheets can't
- Follow-ups that surface by themselves each morning — with the overdue ones badged, not buried in a column.
- The outstanding balance on every booking, computed live, with a "payments overdue" list your accountant will love.
- Passport expiry and visa status per traveller, flagged before the airline flags them.
- Who is travelling today, checking in today, departing this week or returning soon — answered without opening a single file.
Free travel CRM features
A CRM that thinks like a travel agent — not a generic sales tool with a lick of paint. Destinations, departures, balances, passports and WhatsApp are built into every screen.
A pipeline that speaks travel
New Enquiry, Qualified, Itinerary Shared, Quote Sent, Negotiation, Won. Drag leads between stages — with destinations, travel dates, pax and budget on every card.
Leads from your itineraries
Beautify an itinerary and the CRM captures the enquiry automatically — traveller, destinations, dates and quote — matched to the right lead, never duplicated.
Never chase money from memory
Booking value, amount received, balance due and its date — with an always-current Payments Overdue list. The outstanding amount is computed for you, trip by trip.
Passports & visas on record
Every traveller's passport, expiry, visa status and preferences in one place — with an automatic warning when a passport has under six months validity for the trip.
WhatsApp-first follow-ups
One tap opens WhatsApp with a ready greeting. Log 'called', 'no answer' in a tap, snooze the follow-up to tomorrow or next week, and see who's due every morning.
Who travels today, at a glance
Travelling today, checking in today, departing this week, currently on trip, returning soon — the operations questions every agency asks each morning, answered live.
How it works
From first enquiry to welcome-home, in three steps.
- 1
Verify your number
A one-time WhatsApp code confirms it's you. No passwords, no forms, no setup calls.
- 2
Capture your enquiries
Add leads in seconds, or let beautified itineraries create them for you — pipeline, follow-ups and quotes included.
- 3
Run trips end to end
Win the lead, then manage payments, documents, travellers and travel dates on the customer board until they're home.
Better together with the free itinerary beautifier
Beautify an itinerary with Triptools AI's free itinerary beautifier and the CRM quietly does the paperwork: the enquiry is captured, the traveller matched, the itinerary linked to their lead, and the quote recorded — before you've even sent it.
Free travel CRM — your questions answered
- Is this travel CRM really free?
- Yes. Verify your WhatsApp number and start managing leads, customers, payments and trips without paying anything. No card, no trial clock, no per-user pricing.
- Which is the best CRM for a travel agency?
- The best CRM for a travel agency is one built around travel work rather than a generic sales pipeline: it should track departures and returns, balances due before travel, passports and visas, and WhatsApp follow-ups without plugins or workarounds. Triptools AI's travel CRM does all of that, costs nothing, and fills itself from the itineraries you create — try it beside any generic CRM and keep the one your team actually opens every morning.
- How do leads get into the CRM?
- Two ways. Add them yourself in seconds — every field is optional, so a walk-in with just a phone number is still a lead. And every itinerary you beautify with Triptools AI automatically creates or updates a matching lead, so your pipeline builds itself while you work.
- Can I track advances and pending balances?
- Yes. Record the booking value, what you've received and when the balance is due. The CRM computes the outstanding amount for every trip and shows a Payments Overdue view, so collection stops living in a paper diary.
- What about passports and visas?
- Each customer keeps a traveller list with passport numbers, expiry dates, visa status and notes. Passports with less than six months validity from the departure date are flagged automatically — before the airline flags them for you.
- Does it work on my phone?
- Yes. The CRM is built mobile-first: boards become fast lists on a phone, every action works with a thumb, and calling or WhatsApping a lead is one tap from their card.
- How is this different from Excel or a diary?
- Excel doesn't remind you who to follow up with, compute who still owes you money, warn about expiring passports, or show who departs this week. The CRM does all of that on one screen — and still exports to CSV whenever you want the spreadsheet.
Stop losing leads in WhatsApp scroll-back
Verify your phone and your travel CRM is ready — pipeline, payments, passports and all. Free for travel agents.